© Copyright 2005-2026 SCREEN PRO® All Rights Reserved | Specifications are subject to change without notice. All Rights ReservedSite Map Designed by iwonder.cn
Q: Are you a factory?
A: Yes, we are a projection screen manufacturer/supplier. We specialize in smart home and office products like Home Theater (projector, screen, height-adjustable table, etc.)
Q: Where do you do your business with?
A: Worldwide, distributors are also welcome.
Q: Do you sell screen fabric or raw materials?
A: We mainly manufacture projection screens, along with accessories (Projector Lift/Projector Mount/Portable Lectern/Portable Projector Stands/ Projector Table, etc.) But, yes, we sell the optical screen fabric separately; we can also trim it into certain sizes as you require, please Click here for more information.
Q: Other than SCREENPRO, do you support ODM/OEM brand companies?
A: Yes
Q: How many types of projection screens do you produce?
A: Over a dozen. Our factory mainly produces motorized projection screens, tensioned projection screens, fixed frame screens, folding screens, large-sized projection screens, etc.
Q: Do all types of projection screens have a warranty? How long do you offer after-sales services?
A: 12 months, for all types of projection screens, we provide lifetime maintenance, but you bear all costs.
Q: Supply ability?
A: The production cycle for different products is also different. Give us a call or email us, and our team will provide you with a satisfactory solution.
Q: What's your shipping way?
A: Usually, for a single unit, we ship by Express: DHL in HK, but considering the inconsistent shipping fee in different countries, we will ship by FedEx, UPS, TNT, etc...
For batch orders, we will go for air and sea/ocean transportation.
(You can choose the shipping way you prefer.)
Q: Is transportation safe enough?
A: We pack the goods very well; you will get the goods on hand in good condition.
ABOUT PRODUCT -----------------------------------------------------------------------------------------------------------------
Q: How to decode the model number?
A: Model ID = TJ9150MWR
TJ = Jampo Tab-Tensioned Series
9 = 16:9 aspect ratio
(3 = 4:3 / 6 = 16:10 / 1 = 1:1 / 2 = 2.35:1)
150 = Nominal Diagonal Size
MW = Matte White screen material
R = With remote
Q: How to find your serial number(by-product)?
A: (Serial Number Format: 16 digital character combinations starting with 2 letters).
Motorized series: On the top right side of the screen housing
Floor rising: On the back of the screen housing
In-ceiling series: On the cabinet door
Framed series: On the back of the frame
Portable series: On the side of the frame
Sample 1
Q: Can we pick the color for the housing/casing, tension bar, and chord?
A: Usually, for motorized screen series, the standard color would be Black/White, but we can provide special solutions based on request.
Q: Can I customize the size?
A: Yes, the size can be customized from 60 inches to 500 inches plus. Show us your floor plan, and we assure you we will offer satisfying solutions along with a drawing. We manufacture custom projection screens to customer specifications in nearly any shape and size.
Q: Can I customize my logo or package?
A: Both will be accepted, our factory can do all OEM&ODM orders (based on minimum order quantity).
Q: Do your remote controls only work to control up and down? Or can you set the limit with it?
A: An Optional SCREENPRO E-Type motor (*electronic tubular motor) can do the trick.
Q: What type of pins do you offer?
A: Please tell me in which country you are going to use our equipment, and we will give you the right plug.
Q: How do I synchronize the universal 220 Volt projector to trigger my SCREENPRO electric screen? How to control the projector screen with Synchronizer?
A: For the instructional guide on Synchronize, please click HERE.
To watch the instructional video, please click HERE.
Q: What is the power cable length of the SCREENPRO Tab-Tension Series Electric Screen?
A: The power cable length for all SCREENPRO Tab-Tension Series models is approximately 98" (2.5M). Note: This measurement is accurate for the USA only; other countries may be equipped with different lengths for each model.
Q: What type of control system for the screen do you offer?
A: Sync-trigger/AC/DC wiring
Q: What if my SCREENPRO screen won't fit down the stairs? Can the screen be broken down into two parts?
A: No, you cannot split the motorized series screen if the screen length doesn't fit your apartment stairwell. Please consider a fixed screen or folding series.
If you insist, the backup plan: Entering from your windows or balcony. Get a crane and lift up the projection screen from the ground floor, or disassemble the window and rope hang out the window opening。
WARNING: PRO ONLY.
Q: How high is the upper black drop I can ask for?
A: Having a nonstandard (standard ceiling height is nine feet) ceiling height? No problem, depending on the projection screen series and fabric difference. Talk to us about your demands; there may be discoveries. Or you can go for a full-screen(Borderless Projection Screens) SCREENPRO screen.
Q: What if I don't want a black border on my screen?
A: You can ask for a Full Screen(custom order) on any fabric kind.
Q: How many fabric choices do I have?
A: Find out the screen material option by clicking HERE.
Q: Are projection screens universal?
A: Projection screens are not built on universal standards. At SCREENPRO®, our fabrics are designed exclusively for our own screen systems to ensure perfect flatness and image performance.
Q: Why does my screen not stay flat after replacement?
A: First, please confirm whether the screen fabric is being used with a frame or structure from another brand. Due to differences in structural design, tensioning systems, and dimensional standards, using screen material across different brands may result in improper tension and surface flatness.
If you are using SCREENPRO® fabric with a non-SCREENPRO structure, we are unable to make structural adjustments to ensure proper performance.
If you have replaced the fabric with an original SCREENPRO® material on a SCREENPRO screen, we recommend:
Following the installation video or user manual provided by our support team
Checking whether the tensioning system (if applicable) is properly adjusted
Ensuring all frame corners and mounting points are securely and correctly assembled
✅ Still need help?
If the issue persists, please feel free to contact our support team with photos or videos of your setup. We’ll be happy to assist you in achieving the best possible screen performance.
Q: Which type of screen material should I choose?
A: Which type of screen material is best, depending on the distance of the service viewer, format ratio, screen size, lumens output of the projector (brightness), contrast ratio of the projector, throw distance, and light levels at the viewer? Click HERE or email us at: market@samsav.cn your request.
Q: Multi-projector project?
A: Sounds challenging, but we've got your back.
Q: Want to know if Screen Pro uses IR control or RF433MHz for remote control?
A: No. SCREENPRO standard 868 MHz.
Q: When I use the stick and put it into the A/B hole, there's nothing to put the stick into to turn.
A: You need to poke the stick through the housing A/B hole and aim the hole in the motor. (There is a distance between the hole in the housing→the the hole in the motor)
ABOUT PURCHASING ---------------------------------------------------------------------------------------------------------------------------
Q: Can I get fabric samples (A4/A3 size)?
A: Yes, you can buy a screen material sample by clicking HERE.
Q: Can I purchase screen fabric only to replace my existing screen? Can I replace only the screen fabric?
A: In most cases, projection screen fabrics are not interchangeable between different brands or models. This is because each manufacturer uses unique standards for:
Frame structure and mounting systems
Tensioning design and edge finishing
Exact screen dimensions and tolerances
At SCREENPRO®, our screen materials are precision-engineered to match our own screen systems, ensuring optimal flatness, image performance, and long-term reliability. For this reason, we currently do not offer fabric-only replacements for other brands.
If you are looking for custom screen fabric, please contact our support team to assess feasibility based on your specific dimensions and structural requirements.
Q: What should I do if I need a replacement?
A: If your existing screen is damaged or outdated, we recommend considering a complete screen solution to ensure the best viewing experience.
Our team can help you select the most suitable option based on your projector type, screen size, and installation environment.
Q: Who is responsible for after-sales service?
A: All after-sales services are handled by the original seller from whom the product was purchased. SCREENPRO provides full technical support, replacement parts, and warranty assistance to ensure every issue is resolved efficiently.
If you are unsure who your seller is, feel free to contact us — we’ll help route your request to the right channel.
Q: Where can I get a quote along with shipping details?
A: Send us an email: market@samsav.cn including your detailed address(country, city, port, zip code, etc), or go to our online shop
Still doesn't solve your problems? Email us your question: market@samsav.cn, follow our community on social media, or click HERE
SCREENPRO® Custom Projection Screen Finishing FAQ
Frequently Asked Questions About Custom Screen Finishing
What edge finishing options does SCREENPRO® offer?
SCREENPRO® offers a wide range of custom finishing options for projection screen materials, including:
* Webbed with metal eyelets
* Velcro attachment
* Dual-Lock fastening
* Press studs
* Black plastic webbing borders
* Black painted masking borders
* Pocket & skirt structures
* Standard webbed edges
* Cut square finishing
* Oversized cutting for frame stretching
These options are designed for residential theaters, commercial AV installations, simulation systems, stage applications, and custom OEM projects.
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What is “Webbed with Metal Eyelets”?
This finishing style features a reinforced hemmed border with evenly spaced eyelets for tension mounting.
It is commonly used for:
* Large fixed-frame screens
* Outdoor projection applications
* Rental & staging systems
* Custom aluminum frame installations
SCREENPRO® typically uses a 50mm reinforced edge with approximately 15cm eyelet spacing for stable tensioning performance.
Non-reflective plastic eyelets are also available for specialized AV environments.
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Why would I choose Velcro finishing?
Velcro finishing allows the screen material to attach directly to a customer-supplied frame or wall structure.
Advantages include:
* Easy installation and replacement
* Clean border appearance
* Ideal for lightweight fixed-frame systems
* Suitable for DIY installations
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Can SCREENPRO® provide screens with a spring structure?
Yes.
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Can SCREENPRO® provide screens with press studs?
Yes.
Press stud finishing allows the screen to snap directly onto compatible frame systems.
This is commonly used for:
* Touring projection systems
* Fast-install rental applications
* Existing customer frame structures
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What is the purpose of black borders on a projection screen?
Black borders help:
* Prevent image overspill and light bleeding
* Improve perceived contrast
* Create a cleaner viewing frame
* Enhance cinematic appearance
SCREENPRO® offers:
* Black painted masking borders
Depending on the application and screen material.
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What does “Pocket” finishing mean?
Pocket finishing creates a folded sleeve along the edge of the screen.
This allows insertion of:
* Weight bars
* Chains
* Hanging rods
* Tension structures
Pocket finishing is commonly used on:
* Hanging screens
* Floor-to-ceiling installations
* Stage projection surfaces
* Portable projection systems
Custom scallop cut-outs for tension bars or flying points are also available.
---
What is “Cut Square” finishing?
Cut square means the projection material is cut precisely to size without additional edge finishing.
This option is suitable when:
* The customer will process the edges independently
* The material will be integrated into another structure
* Minimal finishing is required
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What is “Cut Oversize” finishing?
Cut oversize provides additional material beyond the requested viewing area dimensions.
This is ideal for:
* Stapling onto custom wooden frames
* Stretching over acoustic structures
* DIY fixed-frame construction
SCREENPRO® typically adds extra fabric allowance on both height and width for easier installation.
---
Can SCREENPRO® customize finishing for OEM or commercial projects?
Yes.
SCREENPRO® specializes in OEM/ODM projection screen manufacturing and can customize:
* Edge finishing methods
* Border structures
* Mounting compatibility
* Eyelet spacing
* Pocket dimensions
* Custom frame matching
* Large-format seamless applications
We support residential, cinema, education, simulation, staging, and commercial AV projects worldwide.
---
How do I choose the correct finishing option?
The ideal finishing depends on:
* Your mounting method
* Frame structure
* Screen size
* Tension requirements
* Installation environment
* Whether the screen is fixed, portable, hanging, or retractable
The SCREENPRO® team can recommend the most suitable finishing solution based on your project requirements.
---
Does SCREENPRO® supply screen material only?
Moreover, we also offer complete solutions.
But many SCREENPRO® materials are available:
* By the roll
* Cut-to-size
* With custom finishing
* Ready for customer frame integration
This is ideal for integrators, installers, OEM brands, and custom AV projects.
---
Can SCREENPRO® produce extra-large custom screens?
Yes.
SCREENPRO® supports custom large-format projection screen manufacturing for:
* Home theaters
* Commercial cinemas
* Golf simulators
* Immersive installations
* Events & staging
* Command & control environments
Custom finishing and mounting structures are available upon request.
Where can I locate my screen serial number (S/N)?
A: Your serial number can be found on the screen itself.
Reference the list below on where to locate your serial number, depending on the type of screen:
Manual Screens: end cap and weight bar
Motorized/Electric Screens: end cap and weight bar
Tripod Screens: rear side of casing (left-hand side)
Fixed frame Screens: rear side of frame (bottom frame)
Quick Fold Screens (Folding Frame): rear side of frame
Floor Up Screens: the rear side of the housing
Do the motorized screens require plug-in power or are they battery-driven?
Plug-in power. Then controlled via remote or input from a projector trigger output or such.
Motorized Screen Power?
A) Synchronized Motor
45-55w
B) Tubular Motor
6-10N: 103-145w
30-50N: 200-350w
© Copyright 2005-2026 SCREEN PRO® All Rights Reserved | Specifications are subject to change without notice. All Rights ReservedSite Map Designed by iwonder.cn
